Here are some of our clients, past and present. (Some were clients of Web Mystery Shoppers before Frank Online Marketing was launched.)

Banks, credit unions and other financial institutions

Industry website usability research bought by clients such as those below, plus

bank of america Swipe & Pay Research project
 rbc-royal-bank-logo  Usability & Internet Strategy
 ingdirect logo  Usability & Internet Strategy

Insurance companies

Industry website usability research, bought by clients such as AIG Direct, Allstate, Geico,, Liberty Mutual, Progressive , State Farm, etc.


Government of Alberta (social media course, several website usability and strategy-related projects)


CKUA radio (web strategy)

Travel & Hotels

Several industry website usability research projects, plus
Alberta Motor Association (usability and web strategy)
Cruise Ship Centres (usability & web marketing strategy)
Chateau Belle-Vue (web strategy)

Non-Profits & Associations

Edmonton Public Schools (usability & web marketing strategy)
Alberta Alcohol & Drug Abuse Commission (intranet usability)
Canadian Marketing Association (workshop on usability & strategy)
Canadian Women in Communications (research & writing projects)


Industry website usability research, plus
1st in Flowers (usability testing)
FloraWorld (usability testing)

Software / Technology companies

Virtual Materials Group (web strategy)

Small Businesses

About Curves  (usability & web marketing strategy)
Cactus Containers (usability & web marketing strategy)
Princess Florence Handbags & Accessories (new website currently under development)

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