Lessons from an e-Commerce Leader: Staples CEO Steve Matyas Talks Online Marketing

Steve Matyas, CEO of Staples Canada discusses customer focus with Tema Frank

What better way to celebrate Canada Day than with an interview with the CEO of Canada’s largest online retailer? Experience Helps You Succeed in e-Commerce What I love about Steve Matyas, CEO of Staples Canada, is his combination of bluntness …Continue Reading →

The Only Metric That Matters

I’ve had some serious “sandwich generation” time this week, as you’ll hear in the podcast, so apologies for getting this edition of the Frank Online Marketing Show out a bit late. When a loved one is in intensive care, the …Continue Reading →

Canada’s Frank & Oak: Easy Online Fashion for Men

Ethan Song, CEO and co-founder of Canadian online menswear retailer, Frank & Oak, may look like a fashionista, he may be catching the attention of venture capitalists and articles in places like the Wall Street Journal, but he sounds like …Continue Reading →

Mitch Joel: Ctrl Alt Delete Your Marketing

Interviewing entrepreneurs about their businesses is always inspiring, but sometimes it is also fun to talk ideas. Mitch Joel, CEO of marketing agency Twist Image and author of Six Pixels of Separation, is certainly a successful entrepreneur but in this …Continue Reading →

Finding Top Customers : The Swimming Pool Test

Alan Smith, CEO of Oprius, and his team spent a year researching, planning and designing before launching their sales and contact management software for people doing network sales. (Network salespeople are the folks selling things like Tupperware, Avon, etc.) Since …Continue Reading →

Whose Problem Are You Really Solving? Your Prospect’s or Yours?

Scott Pielsticker, CEO of Toronto start-up, Contact Monkey, helped solve a mystery for me in this interview. I’ve always wondered why it is so tough to sell usability testing services. There is a ton of research proving that the money …Continue Reading →

Training Company Learns From Its Online Market

Alina Martin has led Danatec Educational Services through record-breaking growth. While she had to overcome skepticism even from her own sales reps at first, the company’s e-learning business has tripled in the past three years, and the growth shows no …Continue Reading →

Is LinkedIn Dying?

In 2004 I set up my LinkedIn account. It seemed like an exciting new way to connect with colleagues and potential clients. I was thrilled when LinkedIn launched groups. An even better way to find people who made sense for …Continue Reading →