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About
PeopleShock Book
Customer Service Speaker
- Talks, Teaching & Webinars
- Client Comments
User Experience
- Who We’ve Helped
Blog
Podcast
Resources
Contact
- Media

Government/Citizen Service Articles by Tema Frank

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Government/Citizen Service Articles by Tema…

How To Put the Service Back in Public Service? (879 words)

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NEWS & UPDATES

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April 18, 2018

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About Tema Frank

Tema Frank has been helping businesses and organizations market themselves more effectively on the Internet since the late 1990s. In 2001 she founded Web Mystery Shoppers Inc., one of the world's first remote usability testing companies, and one of the very few to do large-sample size usability testing.

In 2012 she launched the Frank Online Marketing Show, a weekly podcast devoted to helping Canadian companies become more successful online.

She has taught e-marketing at the University of Alberta and the Université de Pau et des Pays de l'Adour (in France), given seminars and workshops on the topic, and written about how the internet can help businesses sell more and communicate better.

She is also the author of the best-selling book, "Canada's Best Employers for Women: A guide for job-hunters, employees and employers."

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