33 Top Website Usability Mistakes That Are Hurting Your Business!

We don’t see nearly as many website usability mistakes as we used to, but there are still plenty of them out there. In today’s podcast I’ve tackled 33 common website mistakes that I still see pretty often. I list them …Continue Reading →

How To Make More Money With Less Work: It’s Possible says Melanie Benson Strick

Overwhelmed? In this social media, always-on, info overload world, many of us struggle just to keep our heads above water; making more money with less work seems like an impossible dream.  But according to today’s guest, Melanie Benson Strick, it is …Continue Reading →

From Bricks ‘n Mortar to Online Store Success (& More From Dx3 2014)

Successful online store entrepreneur, Ben Burmaster (& crew)

Today we’ve got two interviews about new online store happenings, from the recent Dx3 conference in Toronto. The first is with Ben Burmaster, who has grown SnuggleBugz from a bricks and mortar retail store to one of Canada’s top online retail successes. The …Continue Reading →

Don’t Panic! Crisis Management in the Social Media Era

Afraid of fighting a social media firestorm?

Let’s face it: many businesses are afraid to get on social media because they are afraid of things going wrong. And they do go wrong. Sometimes even the best-intentioned Tweet will be misinterpreted and before you know it a firestorm …Continue Reading →

B2B Sales: Marketing That Works

Two interesting studies in the B2B (business to business) world have come out lately: The Content Marketing Institute & Marketing Profs 2013 B2B Content Marketing Benchmarks, Budgets and Trends report, about how marketers are approaching the content marketing challenge, Software …Continue Reading →

Baby Inspires Wildly Successful Online Business

When teacher Laura Berg was pregnant she came across the idea of teaching babies sign language so they could communicate more easily before they learned to speak. She decided she’d try it with her daughter. She was also trying to …Continue Reading →

What Makes Shoppers Click & Buy? [infographic]

I generally hate long, skinny infographics, but this one has lots of good digital media and e-commerce statistics in it. I also have a complete source list for all of the statistics cited, and will happily provide them to anyone …Continue Reading →